HR Contact Center Representative -REMOTE/HYBRID Franklin, Tennessee, United States About the Job Requirements: High School diploma or equivalent Associates degree or equivalent level of Bachelor education in HR or related field preferred One (1) year or more experience in HR, Call Center, or related field preferred One (1) year or more experience Case management system(s) (e.g., ServiceNow; Salesforce, etc.) preferred Presents ideas and information to customers in a clear, concise manner, exhibiting exceptional communication skills (written and verbal) Adapts communication style to different customer groups Demonstrates attention to and actively strives for understanding of customers' concerns and opinions Illustrates ability to listen effectively to customer concerns and issues in order to provide applicable solutions Creates an environment that encourages sharing of information within the team, by fostering open dialogue with team members Responsibilities: Resolve employee inquiries and issues by utilizing contact center procedures, policy manuals, knowledge management system and other reference materials Document all employee inquiries and issues in the contact center case management application (i.e. ServiceNow) Forward employee inquiries to Functional Specialists when specific, in-depth functional knowledge is required Notify the appropriate team member when updates to the knowledgebase are needed Identify unusual calling events or frequent employee issues and work with the Contact Center Supervisor or Operations Manager to suggest process, procedure and/or training improvements Suggest methods to update, simplify, or enhance processes, procedures, and technologies Participate in special projects as needed Perform other duties as assigned Or refer someone
Job Description Job Description Job Title : Biologist (0-3 years) Location : Pasadena, CA Work Model : Onsite Hours : M-F 8am-5pm Compensation : $45.00 - $48.00/hr Type : 12-month contract, Potential for extension or conversion to permanent Responsibilities...
...leading U.S. technology companies. Work remotely while gaining invaluable real-world experience and advancing your career in Quality Assurance. Qualifications: Bachelors degree preferred but not mandatory. Open to recent graduates and individuals transitioning...
...# DATA ENTRY AND MONTHLY REPORTS AS REQUIRED BY THE BUSINESS OFFICE MANAGER. ESSENTIAL QUALIFICATIONS: EDUCATION AND EXPERIENCE... ...2 YEARS RELATED EXPERIENCE ~ EXCEL AND DATE ENTRY SKILLS ~ MICROSOFT OFFICE KNOWLEDGE REQUIRED Join the Westminster Family...
RotterdamFinanceFrom 32 hours per weekEstablish a central global payroll approach that works across borders, projects and tax systems. You bring payroll, mobility tax and social security together in one reliable framework. Your work directly supports employees working...
...Employment Type: Full-Time Experience: 17 Years Department: Marketing About the Role We are looking for a strategic and... ...marketing activities, coordinating the team, and driving SEO and content initiatives. What Youll Do Develop and execute marketing...